Contribution to Book
Colby College. Libraries
Examining the chasm between access services staff and “the rest of the library” is illustrative of the divisions of labor that exist throughout the library. The chapter is an exploration of the effects of siloing and hierarchies in library staffing. The effort to elevate the work of the library within the academy has resulted in a troubling stratification of labor and devaluing of certain kinds of work within libraries.
Bowman, M., &; Samsky, M. (2020). Access Services: Not Waving, But Drowning. In Deconstructing Service in Libraries Intersections of Identities and Expectations (pp. 79-94). Sacramento, CA: Litwin Books.